All Your Questions Answered
To begin revamping the Back Market YouTube account, we shot about ten videos in the office explaining the most frequently asked questions about Back Market. We utilized daily materials that materials to better explain our grading system, pricing, and more.
I co-executive produced this series and assisted the production company, 2020land, on-site. All videos can be found on the Back Market YouTube channel.
Employees read Back Market reviews | Back Market answers
We’re answering questions from you about us, starting with “Does Back Market read reviews?” The answer is “yes” for a lot of reasons — like ensuring consistent quality of service and devices sold by refurbishers in our marketplace.